Telcos face scrutiny over unexplained data bundle deductions

Mobile phone users are complaining about data bundles expiring prematurely, according to Capital FM.

U S Air Force 818th Mobility Support Advisory Squadron presents certificate of appreciation to Kenyan Soldiers (8264298)
Illustrative image, not from this event. U.S. Army SETAF-AF by Pfc. Samantha Powers / Wikimedia Commons (Public domain) · Source

According to Capital FM, mobile phone users in Kenya are raising concerns about data bundles running out before their advertised expiry dates.

The Communications Authority of Kenya has recorded complaints about the issue, the publication reports.

The complaints centre on unexplained deductions from data bundles purchased by mobile phone users, Capital FM states.

Source: Capital FM · Technology