A small logistics company in Nairobi receives orders by email, enters them into a Google Sheet, copies customer details into an invoicing app, updates stock levels in another spreadsheet, then logs payment confirmations from M-Pesa statements one by one. Each order touches four or five different systems, and someone spends part of every morning making sure the information matches. It works, but only because a person is stitching it all together.
This is the daily reality for many Kenyan businesses: a patchwork of tools chosen for specific jobs, accounting software here, a CRM there, an e-commerce platform, a WhatsApp Business account, perhaps a stock system. Each does its own job well enough, but they do not share information automatically, so staff spend surprising amounts of time moving data from one place to another and catching the mistakes that multiply along the way.
Automation, in this context, means connecting those tools so information flows between them without a person in the middle. Mycrea Technologies, the Nairobi studio that also runs this website, lists automation and integrations among its nine service areas. According to its site, the work ranges from linking payment notifications to order systems, syncing customer records across platforms, or building custom dashboards that pull live data from several sources into one view. Mycrea says it approaches automation as plumbing: the goal is to remove repetitive steps, not to replace judgment.
The studio describes itself as tool-agnostic, meaning it chooses whatever technology solves the problem rather than favouring a particular platform. Its published starting price for AI agents and solutions, which can include automation work, is from eighty thousand shillings, though the pricing page notes that every project is scoped individually and those figures are starting points, not quotes. For larger projects it can arrange milestone-based payments, and it works across East Africa and beyond, mostly asynchronously with syncs at key stages.
Because automation often sits between existing systems rather than replacing them, the real test is whether the business can still make changes later without everything breaking. Mycrea's process, as it describes on the site, begins with discovery time spent with the people who will actually use and maintain what is built, then moves through design and build phases with small teams before monitoring and iterating after launch. The studio also notes that readers commissioning this kind of work should compare quotes from more than one provider, since scope and complexity vary widely.
The value is not usually dramatic; no one flips a switch and finds three extra hours in the day. It is quieter than that: fewer transcription errors, less time hunting for information that already exists somewhere else, and staff who can focus on the decisions that actually need a human being. For a business already stretched thin, that difference compounds week after week.
Start a project, or see the published prices and past work, at mycrea.dev. Read the pricing, browse the case studies, or start a project. Compare quotes from more than one studio before you decide.
Promoted content. Mycrea Technologies Ltd also designs and maintains Kijiji News.